Frequently Asked Questions
Q: My Autodesk licence server is not serving 2016 licences
A: Upgrading your licence server to the current version is mandatory for use with 2016 licences. Please see this link for more.
Q: How do I obtain the Mac address and hostname and IP-address of my machine?
A: Windows - Open a command prompt and enter ipconfig /all
Mac/Linux - Open the terminal and enter ifconfig
Copy and paste the resulting output
Q: How can I view many Vray licences I have?
Q: How do I float my Vray licences to other machines?
A: In the start menu under Chaos group/Vray for Max-Maya etc/ click ‘Change licence settings’ and enter the hostname or IP-Address of the machine that your Vray dongle is connected to.
Q: How do I update my dongle with the RTU file I have received?
A: Simply copy this file to the machine that is configured as your licence server and has the Vray dongle connected and double click the RTU file.
Q: How do I generate a WBC file from my Vray dongle?
A: Please refer to this document