Time & Materials Support
In a world where work never seems to stop, project deadlines are always too short and technology continues to become more complex, it's perhaps unrealistic to expect in-house technical support staff to remain experts in every field or to be available around the clock.
Benefits from using our Consulting & Technical Services include:
- High level of expertise and experience
- Extensive support coverage across systems and applications
- Only pay for what you need with Tiered Skills & Tasks.
- No need to increase headcount
- Flexible services to supplement your existing in-house support staff
Tiered Skills & Tasks
Storm FX Consulting & Technical Services recognise different levels of skill and experience may be required for different types of technical support. To avoid customers paying over the odds for rudimentary support tasks, we've created a three tier set of differentiated skills & tasks:
- Systems & Application Engineer
- Senior Systems Engineer & Trainer
- Technical Architect / Consultant